skm55 Privacy Policy
This page explains how we securely store and protect your personal data.
1 Introduction
skm55 is an online platform providing Live Casino, football betting, slots, and card games for players in Myanmar. This Privacy Policy ("Policy") explains in detail what personal data we collect while you use the skm55 platform, the purposes for which it is used, and how your data is protected.
By continuing to use this platform, you are considered to have read and accepted the terms of this Policy. We take your privacy seriously and commit to handling your data lawfully and transparently.
2 Data We Collect
When you register an account on skm55, make deposits or withdrawals, or contact us, we may collect the following personal data—
2.1 Data You Provide Directly
- Full name
- Date of birth
- Phone number
- Email address
- KBZPay, Wave Money, AYA Pay, or CB Pay phone numbers or bank account details related to payments
- National ID or other specified documents submitted for identity verification (KYC)
- Content you provide when contacting us via Live Chat or email
2.2 Automatically Collected Data
- IP address
- Browser type and version
- Device type (phone / computer)
- Login and logout times
- Pages viewed and click patterns
- Cookies and session tokens
- Gaming records (bet history, game history)
- Deposit and withdrawal transaction records
3 How We Use Your Information
We use your personal information only for the following purposes—
- Account Management: Creating, verifying, and maintaining your skm55 account
- Financial Transactions: Processing deposits and withdrawals securely
- Customer Service: Responding to your enquiries via Live Chat and email
- Protection and Myanmar Legal Compliance: Carrying out fraud prevention and anti-money laundering (AML) checks
- Responsible Gaming: Monitoring gaming patterns and providing support where needed
- Platform Improvement: Studying usage patterns to improve service quality
- Communications: Notifying you of service and policy changes
- 21+ Age Verification: Confirming that players are 21 or older
4 Cookies and Tracking Technology
skm55 uses cookies to maintain login sessions and keep the platform running smoothly. The types of cookies are listed below—
Essential Cookies
These cookies are required for the platform to function at a basic level. They cover login session management, security tokens, and transaction checks. If these cookies are disabled, the platform will not work properly.
Functional Cookies
These store your preferences such as language selection and user settings, making your experience smoother.
Analytics Cookies
These collect data in an anonymised form to help us understand which pages are visited most. You can disable these cookies in your browser settings.
5 Data Sharing with Third Parties
We will not sell or exploit your personal information for advertising. We may share data with third parties only where it is strictly necessary to provide our services—
- Payment Services: Processing financial transactions with payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
- Identity Verification: Legally compliant verification services for KYC and AML obligations
- Technology Services: Server, cloud hosting, and data security services
- Legal Requirements: Court orders and law enforcement requests
When sharing data with third parties, we will not send more data than is necessary. Partners are not permitted to use your data for their own purposes beyond what we have requested.
6 Data Security Practices
skm55 applies technical and administrative measures to prevent your personal information from being lost, disclosed without authorisation, or compromised by cyber attacks—
Technical Safeguards
- TLS/SSL encryption — HTTPS is used for all data transmission
- Password hashing — your password is never stored in plain text
- Multi-factor authentication (MFA) — verifying account access
- Firewall and DDoS protection
- Database encryption and regular backups
Administrative Safeguards
- Access control so that only authorised staff can access data
- Staff training on personal data protection
- Data Breach Incident Response Plan
7 Data Retention Period
We will retain your personal data for as long as necessary to provide our services and in accordance with applicable laws and regulations—
- Account data: At least 5 years after the account is closed
- Financial transaction records: As required by law (typically 7 years)
- KYC documents: 5 years after account closure
- Customer Support records: 3 years after the interaction
- Log files: 1 year
Once the retention period has passed, data will be securely deleted or anonymised.
8 Your Rights
Regarding the personal data we hold about you, you have the following rights—
Right of Access
You can request to view the personal data we hold about you.
Right to Rectification
If your data is inaccurate, you can request that we correct it.
Right to Erasure
You can request that we delete your data, provided no outstanding legal obligations remain.
Right to Restriction
In certain circumstances, you can request that we limit how we use your data.
Right to Data Portability
You can request that your data be transferred to yourself or to another party.
9 Protection of Minors
The skm55 platform is for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we discover that we hold data belonging to a person under 21, we will immediately delete their data and close their account.
10 Policy Changes
We may update this policy from time to time. When we do, this page will be updated and the "Last revised date" will be changed. If there are significant changes, we will notify you through the contact details you have provided.
Continued use of the platform after any policy change will be taken as acceptance of the updated policy.
11 Contact Us
If you have any questions about this Privacy Policy, you can reach us through the following channels—
- Live Chat: 24/7 in Myanmar language — click the Live Chat button on the platform
- Email: [email protected]
We will do our best to respond to your enquiries as quickly as possible.